We fulfill all orders within 1 week, depending on gem-set and complexity of the jewelry. Higher quality pieces will take longer to construct if out of stock. All orders will arrive within 5-10 business days!

Absolutely, we do accept custom orders! Please email us with at support@aventusluxury.com all the details you have in mind — including design inspiration, materials, sizing, and budget — and our team will get back to you within 24–48 hours to discuss your request.

Yes! We offer international shipping to many countries. Shipping costs and delivery times will vary based on your location.

Yes, we offer a 14-day return policy for all our listed items and pre-made designs, counting from the date of delivery. However, please note that we do not accept returns on custom or personalized orders, as these are specially crafted to your individual specifications.

We process orders quickly, but if you need to make changes, please contact us within 6 hours of placing your order.

To ensure your jewelry stays in pristine condition, follow these care instructions:

• Can you wear gold plated jewelry in the shower? We recommend taking your gold plated jewelry off before you get in the shower, as it can damage the plating. This protects your jewelry’s shine by avoiding contact with agents such as soaps, lotions, and hair and cleaning products.

•How do I clean my jewelry? Use a soft brush to gently clean the stones. Scrub them with warm, mild soapy water to eliminate any dirt build-up. Be sure to rinse the stones thoroughly in warm water to avoid soap scum accumulation. Afterwards, pat the jewelry dry with a soft, clean cloth. Avoid using tissues for washing or drying, as they can be too abrasive.

For more comprehensive guidance on maintaining the beauty and longevity of your jewelry, please visit our 'Jewelry Care' page. This resource provides detailed information and tips to help you care for all types of our jewelry properly.

Our jewelry is handcrafted with 925 Sterling Silver, 10k, 14k, and 18k solid gold. While some of our collections are lined with thick gold / rhodium plating, and high-quality stones including moissanite, lab-grown diamonds, or cubic zirconia depending on the piece.

Yes, lab-grown diamonds are indeed real diamonds. They possess the same physical, chemical, and optical characteristics as natural diamonds, including the same fire, scintillation, and sparkle. Created in a controlled laboratory environment, these diamonds are a testament to scientific advancement. It's nearly impossible to differentiate lab-grown diamonds from natural diamonds with the naked eye. Only specialized laboratories like GIA, IGI, and EGL have the appropriate techniques and methods to identify the differences between them.

Moissanite is not a diamond, but it is a real and unique gemstone in its own right. While it shares a similar appearance to diamonds — including exceptional brilliance, fire, and clarity — moissanite has a different chemical composition. Created in a controlled laboratory environment, moissanite is a durable, beautiful, and ethical alternative to diamonds. Its sparkle often surpasses that of natural diamonds, and only specialized gemological equipment can reliably distinguish between the two.

You can easily connect with Aventus through multiple channels. Follow us on Instagram at @jewelryaventus for our latest updates and inspirations. If you prefer a more direct approach, feel free to email us at support@aventusluxury.com.